How can we help you today?

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

This guide tells you what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service (NHS). More details can be found through the link below:

You and your general practice – Upton Surgery

Upton-upon-Severn

Noticeboard

Non-urgent advice: News about Online Bookings


You may have read in the news that from 1st October GP practices must offer online appointment booking from 8am to 6:30pm. You may also have listened to concerns raised by doctors and from the British Medical Association (BMA) in the news. 
We would like to reassure our patients that Upton Surgery has been offering this online appointment service since May 2024, and 8-6:30 since March 2025. This has allowed us to iron out many of the niggles and problems ahead of today’s announcement.
As a results, for Upton Surgery and our patients, today’s announcement is “Business as Usual” and patients should not notice any change in how they contact us. We will continue to closely monitor online accesses effectiveness and review demand to maintain a responsive and compassionate level of care as possible.

More information can be found via the BBC at:
https://www.bbc.co.uk/news/articles/cjed4qvzjeyo

Non-urgent advice: Flu and COVID vaccination campaign

Our flu and COVID clinics are now running! Protect yourself and your loved ones this winter by booking your vaccines as soon as possible.
Appointments are filling quickly, so please don’t delay. You can book online using your usual link or by calling the practice.
Let’s stay healthy together this winter — book today!

Non-urgent advice: Dosette service

Are you aware of our dosette service offered here at Upton?
If you are a dispensing patient who receives medication from the surgery, we may be able to dispense your medication in a pre-packed tray each week, laying all of your tablets out ready for you to take from Monday morning through to Sunday evening. This can be delivered to your home on a weekly basis, or you can collect from the surgery at a time convenient to you.

These trays are a great aid to anyone who takes more than 6 different tablets per day, who struggle to manage their medication themselves, or for patients who may be frail and have carers. If you feel you would benefit from a dosette box and meet the listed criteria, please contact our Dispensary or Reception Team to enquire about your eligibility.

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You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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