EMIS ACCESS

Have you registered for our online facility EMIS ACCESS?

More online appointment booking facilities have recently been added. As well as Doctor appointments you can now book your phlebotomy and Practice Nurse or Healthcare Assistant appointments online. You can book for certain nurse led clinics (for example diabetic and respiratory).

Upton Surgery - Winners of the RCGP and the Princess Royal Trust for Carers Caring about Carers Award 2011

Upton Surgery has been presented with a national award for their work in supporting carers in the county.

The surgery has been awarded the “Caring About Carers Award” by the Princess Royal Trust for Carers and the Royal College of General Practitioners (RCGP). It was today (Tuesday 10 January) at the surgery in Upton upon Severn. There are four awards in the UK and Upton Surgery has been judged the England winner as well as the overall national winner.

Senior Partner, Dr Susanna Everitt said;

“As partners of the Upton Practice we are delighted that we have been nominated and fortunate enough to win the RCGP Carers' Award. It highlights the work of the whole primary care team, community, patients and their carers as being vital for the patients’ journey. Being a rural town with hamlets covering some 70 square miles, there is a very close community which has to be innovative and forward looking to access all the available support. This award allows us to reflect on the good work that is undertaken on a daily basis by the whole primary health care team.”

The RCGP Awards information released by the college stated there were 10 high quality nominations but one entry stood out above the rest and the panel had no difficulty in unanimously selecting Upton Surgery for the overall award. The panel was impressed by the carer identification procedures, the services provided and the evidence on genuine partnership with carers.

The award takes the form of a certificate signed by The Princess Royal and a commemorative plaque for display in the surgery.

Dispensing Services Saved
A great start to the New Year was the news that our much valued Dispensing Service is no longer under threat of closure. Minister Phil Hope stated in Parliament "We have taken into account the views of those attending the listening events, meetings, etc. As a result I am pleased to announce that there will be no change in the current arrangements of GPs dispensing medicines to their patients."

The GP Partners and staff would like to say a BIG thank you to the 2,700 patients who signed our petition which was presented with others from Pershore practices to the Health Minister, Alan Johnson, together with the letters you wrote expressing your views. We feel it made a real difference and has saved our much valued Dispensing Service. Thank you again.

Your questions answered on Coughs and Colds

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Royal Opening

We all enjoyed a wonderful day when Their Royal Highnesses The Prince of Wales and The Duchess of Cornwall visited the surgery and performed the official opening ceremony by unveiling two new stained glass windows in the waiting room. The Royal couple met staff and patients and visited a baby clinic and a Tai Chi class as well as the dentist, doctor and dispensary services. The couple spent time with the Mayor of Upton upon Severn viewing a photo display with patients, staff and another county surgery who were all badly affected by the July 07 floods. It was a day to remember for us all and with the local youth brass band to play them in and the primary school orchestra to play them out, crowds were entertained and enjoyed a very informal Royal walkabout both before and after the celebrations inside the surgery.

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Stained Glass Windows

The stained glass window panels were installed on January 22nd and are gifted by the GP Partners and patient donations and are not part of the building costs.

Upton Surgery has a tradition going back many years of being supported by local artists and the windows are an extension of the arts and health programme to improve the environment for our patients. We hope those waiting in the surgery will feel more relaxed and less stressed as they enjoy the beautiful natural rural view framed by colourful scenes of Upton upon Severn and the surrounding countryside.

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Suggestions

We have a suggestion box on the reception counter and are always pleased to receive any ideas for current improvements or introduction of future services. Ideas are discussed with the GP Partners and then with the patient group.

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