We understand how
important confidentiality is to our
patients and we provide complete
confidentiality between you and us
at all times.
As a patient it is your right, with
certain exceptions, to have all
information regarding your personal
health, whether kept on paper or on
the computer, confidential – and, to
this end, all staff are required to
sign a statement of confidentiality
to ensure that the highest possible
standards of confidentiality are
maintained.
When you first register with a
practice certain personal details,
such as name, address and date of
birth are passed to the Primary Care
Trust and to the NHS Central
Register. This enables your medical
record to be located and passed to
your new practice. Although the
Primary Care Trust's database holds
information on childhood
vaccinations and immunisations and
cervical cytology no other clinical
information is held either there or
at the Central Register.
It is possible, however, that it may
be necessary to share some
information regarding your medical
history with other health care
professionals such as hospital
consultants, to ensure you receive
appropriate treatment. In addition
there are certain statutory
requirements that require a practice
to pass on information to the
authorities, for example
notifications of birth or death,
infectious diseases, gunshot wounds.
In other cases, such as releasing
medical records to solicitors when
dealing with complaints or legal
claims, information is only released
with your written authority to do
so.
The Practice
occasionally participates in
Department of Health commissioned
surveys to assess patient
experiences of aspects of general
practice care.
The Practice
undertakes an annual patient
satisfaction survey.
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